Company: BlueFig Healthcare Ltd
App: BluePoint
At BlueFig Healthcare Ltd, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, store, and protect your data when you use the BluePoint App.
By using our app, you agree to the terms of this policy.
1. Information We Collect
When you use the BluePoint App, we may collect the following information:
- Personal Information: Name, phone number, email address, date of birth.
- Device Information: Device ID, IP address, operating system, and browser type.
- Location Data: Geographic data used for verification and regulatory compliance.
- Product Data: Scratch code submissions from BlueFig products.
- Financial Information: Bank account or verified cryptocurrency wallet for withdrawals.
- KYC Documents: Government-issued ID, facial photo, and other identity verification documents.
2. How We Use Your Information
We use your information to:
- Verify your identity (KYC compliance)
- Validate scratch codes and allocate points
- Process earnings and facilitate secure payouts
- Provide real-time sales and reward tracking via the app
- Offer customer support and dispute resolution
- Analyze app performance and user engagement for improvements
- Communicate important updates, changes, or promotions
3. Data Sharing & Disclosure
We do not sell your personal data.
However, we may share your data with:
- Payment providers: For processing your withdrawals
- Identity verification partners: To comply with KYC/AML regulations
- Regulatory bodies: If required by law or under legal investigation
- Service providers: Who help us operate the app under strict confidentiality agreements
4. Data Security
We implement strong security measures to protect your data:
- Encrypted data transmission
- Secure server storage
- Restricted access to personal data
- Routine audits and monitoring
However, while we strive to protect your data, no system is completely immune to breaches.
5. Data Retention
We retain your data as long as your account is active or as required by applicable laws. You may request to delete your data, but some records may be kept for legal, tax, or audit purposes.
6. Your Rights
You have the right to:
- Access and review your personal information
- Update or correct inaccuracies
- Request deletion of your account and associated data
- Withdraw consent for data processing (where applicable)
Requests can be made via the app or our official customer support channels.
7. Cookies & Tracking
The BluePoint App may use cookies or similar technologies to improve app performance, monitor activity, and personalize user experience.
8. Children’s Privacy
The app is not intended for users under the age of 18. We do not knowingly collect data from minors. If we discover a user is underage, their account will be deleted.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Users will be notified of significant changes through the app or email. Continued use of the app means you accept the updated terms.
10. Contact Us
If you have any questions, concerns, or requests regarding your privacy or this policy, please contact us via:
In-App Support
Website: www.bluepointrewards.com
Email: hello@bluepointrewards.com